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    <h1>Refund & Cancellation Policy</h1>
    <p><strong>Website:</strong> Rubber Formula Online</p>
    <p><strong>Business / Trade Name:</strong> Indian Rubber Solution</p>

    <h2>1. Scope</h2>
    <p>This policy covers digital rubber formulation PDFs and physical rubber chemicals or raw materials purchased through our website. Requests will be assessed according to the circumstances and applicable law.</p>

    <h2>2. Digital PDF Products</h2>
    <p>Please review the product description and scope before purchasing a digital PDF.</p>
    <p>If payment is successful but the PDF is not delivered, the download link fails, the file is inaccessible, the wrong file is supplied, or a duplicate payment occurs, contact us so we can investigate.</p>
    <p>Depending on the issue, we may restore access, provide the correct file, arrange an applicable refund, or offer another appropriate resolution. Other refund requests will be considered based on the circumstances and applicable law. Nothing in this policy removes any refund or remedy required by law.</p>

    <h2>3. Physical Chemical Products</h2>
    <p>Return, replacement, and refund requests for chemical products are reviewed case by case. Relevant factors may include whether the wrong product or pack size was supplied, whether the package arrived damaged or leaking, whether the product materially differs from its listing, and the condition of the packaging.</p>
    <p>Please contact us before returning a chemical product. Do not send chemicals back without receiving return instructions, as safety and transport restrictions may apply.</p>
    <p>Opened, used, mixed, or tampered products may require additional assessment. This does not override any consumer rights or remedies required by applicable law.</p>

    <h2>4. Damaged, Leaking, Incorrect or Incomplete Orders</h2>
    <p>Contact us as soon as reasonably possible with your order number and a description of the issue. Photographs of the product and packaging may help us assess the complaint.</p>
    <p>Do not use a damaged or leaking chemical product. Follow appropriate safety precautions and contact us for further instructions.</p>

    <h2>5. Order Cancellation</h2>
    <p>If you wish to cancel an order, contact us as soon as possible with your order number. Cancellation may depend on whether a digital product has been delivered, whether a physical order has been dispatched, and applicable law. Any cancellation rights required by law remain unaffected.</p>

    <h2>6. Failed or Duplicate Payments</h2>
    <p>If money has been deducted but the order was not confirmed, or if you believe you were charged more than once, contact us with the payment date and transaction reference, if available. We will investigate and arrange an applicable refund or other resolution where appropriate.</p>

    <h2>7. Refund Processing</h2>
    <p>Approved or legally required refunds will generally be processed through the original payment method where possible. The time taken for the refund to appear may depend on the payment provider and your bank.</p>

    <h2>8. Contact Us</h2>
    <p><strong>Website:</strong> https://rubberformula.com</p>
    <p><strong>Email:</strong> indianrubbersolution@gmail.com</p>
    <p><strong>Phone/WhatsApp:</strong> +91 7303039682</p>
    <p><strong>Address:</strong> Khasra No. 114, Village Prithla, District Palwal, Haryana – 121102, India</p>

    <h2>9. Policy Updates</h2>
    <p>We may update this policy when our practices or legal requirements change. The latest version will be published on this page.</p>

    <p><a href="/">Back to Home</a> | <a href="/privacy.html">Privacy Policy</a> | <a href="/terms.html">Terms & Conditions</a></p>
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