Shipping & Delivery Policy
Website: Rubber Formula Online
Business / Trade Name: Indian Rubber Solution
1. About This Policy
This policy explains how digital formulation PDFs and physical rubber chemicals or raw materials are delivered when purchased through our website.
2. Digital PDF Delivery
Digital PDFs will be delivered using the method specified on the relevant product page, subject to payment confirmation. If your payment is successful but you cannot access your purchased PDF, please contact us with your order details and transaction reference, if available.
3. Physical Product Delivery
Physical products will be shipped to the delivery address provided at checkout. Dispatch and delivery depend on product availability, destination, courier service, applicable transport restrictions, and safe and lawful shipment of the product.
4. Shipping Charges and Estimated Delivery Time
Applicable shipping charges and estimated delivery times should be shown at checkout before you complete your purchase. Charges and delivery estimates may vary depending on the destination, product, package, and delivery service. An estimate is not a guaranteed delivery date unless expressly confirmed.
5. Customer Delivery Information
Please provide a complete and accurate delivery address, PIN code, and working contact number. If incorrect or incomplete information affects delivery or creates additional charges, we will communicate with you where reasonably possible.
6. Delivery Delays
Delivery may be delayed because of courier issues, weather, transport disruption, product availability, destination restrictions, or other circumstances beyond our reasonable control. We will provide updates where reasonably possible. Applicable consumer rights remain unaffected.
7. Damaged, Leaking, Incorrect or Incomplete Orders
If an order arrives damaged, leaking, incorrect, or incomplete, contact us as soon as reasonably possible with your order number and a description of the issue. Photographs of the product and packaging may help us assess the complaint.
Do not use a damaged or leaking chemical product. Follow appropriate safety precautions and contact us for instructions. Any return, replacement, or refund request will be handled under our Refund & Cancellation Policy and applicable law.
8. Chemical Shipping and Safety
Some chemicals may be subject to special packaging, transport, handling, or destination restrictions. We will only arrange shipment where it is permitted and can be handled appropriately. Customers must follow the product's applicable safety and handling instructions after delivery.
9. Contact Us
Website: https://rubberformula.com
Email: indianrubbersolution@gmail.com
Phone/WhatsApp: +91 7303039682
Address: Khasra No. 114, Village Prithla, District Palwal, Haryana – 121102, India
10. Policy Updates
We may update this policy when our delivery practices or legal requirements change. The latest version will be published on this page.
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